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[Discussion] Ulefone support always on holiday!!!!

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Thanksgiving Day

Post time 2017-4-3 15:49:05 | Show all posts |Read mode

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I just wrote to support and it says they are on Holiday. They where on Holiday also on last week.
Now I know why they can't give us support ....They are always on holiday!!!!!!


Dear Customer,

From April 02 to 04, we will be on holiday. If there is any question, please email us again after April 4 and we'll reply you as soon as possible then. PS: When we come back, we will not answer the emails sent to us during the holiday, because there will be too many and impossible for our customer service staff to deal with them all. So please do email us again after the holiday. For the inconvenience so caused, we express our deepest apology.
Have a nice day!

12

Threads

54

Posts

389

Credits

Intermediate Member

Rank: 3Rank: 3

Credits
389

Thanksgiving Day

 Author| Post time 2017-4-4 17:03:28 | Show all posts
Ok today is 4 April right?! Well, I wrote again to Ulefone Support and I received this answer again
They are so ridiculous, unreliable and cheaters!!!!


Dear Customer,

From April 02 to 04, we will be on holiday. If there is any question, please email us again after April 4 and we'll reply you as soon as possible then. PS: When we come back, we will not answer the emails sent to us during the holiday, because there will be too many and impossible for our customer service staff to deal with them all. So please do email us again after the holiday. For the inconvenience so caused, we express our deepest apology.
Have a nice day!

12

Threads

54

Posts

389

Credits

Intermediate Member

Rank: 3Rank: 3

Credits
389

Thanksgiving Day

 Author| Post time 2017-4-5 17:23:50 | Show all posts
Ok today is 5 April....same auto answer as yesterday! These guys have drunk too much!

Dear Customer,

From April 02 to 04, we will be on holiday. If there is any question, please email us again after April 4 and we'll reply you as soon as possible then. PS: When we come back, we will not answer the emails sent to us during the holiday, because there will be too many and impossible for our customer service staff to deal with them all. So please do email us again after the holiday. For the inconvenience so caused, we express our deepest apology.
Have a nice day!
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