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[Discussion] Bad support from Ulefone

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Post time 2017-5-4 23:59:34 | Show all posts |Read mode

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Hi,

Some months ago, I bought a Metal from banggood site.
The main camera never worked (since purchase). It is out of focus all the time. I tried everithing, from factory reset to differen camera apps. Nothing worked. Must be an hardware problem.  I had contact both ulefone and banggood service but no joy. Everytime the awnser is with more questions. Send pictures, send screenshoot, send IMEI, send this..., send that....

I live in Europe. Send the Metal to China for repair and back costs the price of a new phone (no to mention the time). So I asked for a new camera, I'm an electronics engineer, so I have the skills to replace it. In my last contact I even said that i'm prepare to pay a small price for it (taking in account that the phone is under warranty). No response.

I'm starting to think that ulefone was a bad buy

Joaquim
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