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[Discussion] No help and not much care for the Forum

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Post time 2016-9-30 06:15:27 | Show all posts |Read mode

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Edited by zgfg at 2016-11-17 12:00

I'm wondering, is this Forum supposed only for (futile) disussios among us, users, or we could expect some help, answers, advices, ETA for fixes, etc, from Ulefone.
If I'm not wrong, there were three admins/moderators responding on the Metal subforum (it's similar for the other models):

@Caroline
http://forum.ulefone.com/home.ph ... &view=me&from=space

@Miles
http://forum.ulefone.com/home.ph ... om=space&type=reply

@Jackie
http://forum.ulefone.com/home.ph ... &view=me&from=space

First it was Caroline, like 20 days ago. Then Miles, lcca 10 days ago (in few days he answered a dozen and more posts). And Jackie a week ago.
As the statistic pages show, Miles's last answers were on Sep 19, and Jackie's from Sep 21
http://forum.ulefone.com/forum.p ... =151&page=1#pid1228

Upon that, for the last nine days when more and more problems and questions were reported (particularly on battery consumption), nothing, nobody helping/answering anymore?!
PS: Current moderator is @Robot (human or bot), but I didn't see any his/its response

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Post time 2016-9-30 18:05:42 | Show all posts
Edited by jfcoelho at 2016-9-30 19:40

unfortunately, looks like, we the users, were left on our own

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Post time 2016-9-30 19:49:56 | Show all posts
Mi associo al post di zgfg

I join in the post zgfg

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Post time 2016-9-30 23:59:03 | Show all posts
Yepp, "robot" doesn't use his/her profile at all...
Looks more or less like a fake account.
----
..//Jocke.Sve

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Post time 2016-10-10 01:01:41 | Show all posts
so sad....they hope users will support other users but it is not the right way....
Ulefone Metal
Xiaomi Redmi Note 3 Pro SE · Kate · Miui 8 Glob. Dev.

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Post time 2016-11-14 19:06:43 | Show all posts
Edited by tubista at 2016-11-14 19:11

I also agree. where are the moderators, where are the engineers, this is a support forum !!
there is also a group on Facebook
https://www.facebook.com/groups/1202712359799302/

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Post time 2016-11-14 19:58:04 | Show all posts
Looks like this forum is turning in to ulefone user forum instead of support forum.
I still hope that the few dev's (and other skilled people of course) finds it worth to hang around and share they findings and dev progress here and perhaps on XDA as well...
----
..//Jocke.Sve

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Post time 2016-11-14 21:34:21 | Show all posts
I wonder why the Ulefone does not guarantee qualified support on the forum to solve the many problems that are evident on the device Metal. What is your policy? If only disposable, then its prices are still too high, but if the device must be able to be used for a certain period of time, then it must provide qualified support as indicated in various advertisements. sic

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 Author| Post time 2016-11-15 18:31:28 | Show all posts
Just an update, mamaligadoc has already posted today 24 spam topics under Ulefon Power subforum, but nobody from Ulefone admins/moderators cares about.

If you open Ulefone Power page, you'll see nothing but the spam topics.
If it continues like this, nobody will read this Forum anymore - maybe that was the intention from Ulofone, too many software problems have been found and posted (?)

I've sent PM to Jackie, Miles and Caroline, but they don't bother to read and respond.

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Post time 2016-11-15 20:45:27 | Show all posts
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