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[Discussion] Problem with touch screen

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Post time 2016-12-13 21:18:00 | Show all posts |Read mode

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How to fix the problem with touch screen with the new update ?
Is working very bad... plz help !

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Post time 2016-12-13 21:58:06 From the mobile phone | Show all posts
We have not found yet a way to fix it, we'll have to wait for Ulefone to release a new update solving this problem.

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 Author| Post time 2016-12-15 01:48:40 | Show all posts
ruka86 replied at 2016-12-13 14:58
We have not found yet a way to fix it, we'll have to wait for Ulefone to release a new update solvin ...

and no way to return to the previous software?

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Post time 2016-12-15 02:22:32 | Show all posts
Invicto7v replied at 2016-12-15 01:48
and no way to return to the previous software?

You can return to previous version,by spflashtool from PC.
What is the problem with touch screen? With 20161117 fw i have no problem.

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Post time 2016-12-15 04:46:50 | Show all posts
It seems less precise than before and we must insist in pressure than before

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Post time 2016-12-15 13:39:56 | Show all posts
I also have problems with the touch screen, regardless of the firmware set and from 2708 and 2410 and 1711.Prosto was warm outside and touchscreen otlichno.A worked with the onset of cold weather, touch nachila false trigger to enable or disable various functions. The phone is in the pocket of his pants and he can disengage or operate continuously fingerprint sensor. I hope that Ulefone will understand this.

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 Author| Post time 2016-12-15 20:53:14 | Show all posts
janek69 replied at 2016-12-14 19:22
You can return to previous version,by spflashtool from PC.
What is the problem with touch screen?  ...

I dont want to flash my phone...
Your touch screen work good and you have the last update? This is strange...

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ulefone Metalulefone Fan from RussiaThanksgiving Day

Post time 2016-12-16 22:00:07 | Show all posts
My touch is working bad with low temperature about +5C and less: Could not press anything, or it's press buy itself.

at +20C working well.

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 Author| Post time 2016-12-16 22:48:33 | Show all posts
We really need a fast update, plz Ulefone !

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Post time 2016-12-17 00:10:32 From the mobile phone | Show all posts
Edited by ruka86 at 2016-12-16 16:15

Well guys, I've been searching around the web and it seems the sensitivity problem of the touchscreen is really temperature related. It fails to recognize touchin low temperatures. I'm not sure that this was caused by the update and I think it's more of an hardware problem.
Regarding my problem with the touchscreen going crazy at the middle part of the screen, I've been in contact with Ulefone and I'm sure now that it's an hardware problem. They told me to contact Gearbest, but I doubt they'll do anything since I've already gotten a partial refund because my rear camera module came dead...

Now I need a new touchscreen and even then the touch sensitivity problem may not be solved.

I'm going to change the camera module and sell the phone.

I'll not spend more money, it ain't worth it...
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