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Author: Invicto7v

[Discussion] Problem with touch screen

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Post time 2016-12-22 00:39:28 | Show all posts
Edited by citrom at 2016-12-22 02:18

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Post time 2016-12-22 00:47:47 | Show all posts
Edited by citrom at 2016-12-22 02:17

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Post time 2016-12-22 01:21:50 | Show all posts
ruka86 replied at 2016-12-22 00:34
I've got the same problem as you, as do a lot of other users, for what we've discovered so far thi ...

Thank you for your answer. The problem on my mobile phone seems to be getting worse, so I'll wait for Ulefone to find a solution.

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Post time 2016-12-22 03:43:58 | Show all posts
Edited by ruka86 at 2016-12-21 21:44

Hello once again guys, so, maybe I found the solution to our problems or maybe I'm just so tired of flashing ROMs and trying to find a solution I've gone crazy and think I found it!

Please, if you can, flash the 20160719 Ulefone ROM and test your touchscreen. I've installed it and it seems waaaaaay better, then installed the CM 14.1 ROM from M.A.D. over it, and it stills seems to be working better. It may be me going crazy, or it may be that this (it was the firmware my phone had installed when I received it) is the only working ROM for our displays.

Please test it and get back to me with results. I'm really hoping it helps you all and that Ulefone can fix this in next updates, if there will be any...

If you don't know, you can get all versions and Flashtools from here:
http://www.needrom.com/download/ulefone-metal/

Edit:
New Update: After a few hours with this firmware installed (20160719), and using the ROM from M.A.D. I can say for sure, my touchscreen is working great! It's not perfect, but it has no comparison with how bad it was working in other firmware versions. This is the only version of Ulefone firmware that makes it work correctly. Hope it helps you guys!

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Post time 2016-12-22 12:03:57 | Show all posts
ruka86 replied at 2016-12-21 22:43
Hello once again guys, so, maybe I found the solution to our problems or maybe I'm just so tired of  ...

It's can't help

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Post time 2016-12-22 23:52:15 From the mobile phone | Show all posts
Edited by ruka86 at 2016-12-22 18:01

Got an email from Ulefone today, saying they're working on this issue. Hope to see it fixed real soon.

Here is my latest reply to them and their answer:
Hello,
We are working on the problem.

Have a nice day.

service@ulefone.com

     
    From: Raul Amaral
    Date: 2016-12-21 01:12
    To: service@ulefone.com
    Subject: Re: Re: Ulefone Metal Touchscreen Problems After Last Update

    Dear Ulefone,

    After a long search and comparing with other users, this problem with the touchscreen is affecting a lot of users after updating the latest version of your official firmware. As so, we in the community, think it's related to a touchscreen driver problem.

    Please take this in consideration and proceed to an update that fixes the touchscreen problems. Update the touchscreen driver if possible and make sure it works fine in all units, since the hardware is not the same in all phones, mine has different touchscreen FW and CFW comparing to a user that has no problems with the touchscreen!

    This is a software problem, not hardware!

    Flashing older firmware, factory reset, etc... doesn't solve the problem, it's a hardware driver issue!

    Hope to see an update real soon to fix this among other issues!

    Best regards

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 Author| Post time 2016-12-23 10:50:34 | Show all posts
ruka86 replied at 2016-12-22 16:52
Got an email from Ulefone today, saying they're working on this issue. Hope to see it fixed real soo ...

good job                 

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Post time 2016-12-23 18:11:09 | Show all posts
ruka86 replied at 2016-12-21 16:34
I've got the same problem as you, as do a lot of other users, for what we've discovered so far thi ...

Same problem here with cold touch screen. I hope ulefone developers find a solution.

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Post time 2016-12-28 01:50:20 | Show all posts
HW info command is *#8510#


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Post time 2016-12-28 02:20:49 | Show all posts
Alexandr82 replied at 2016-12-28 01:50
HW info command is *#8510#

My hardware totally same with your. I have no problem with touch panel,today tested in 5-6 °C.
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