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[Consulting] Ulefone Metal - can't charge

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Post time 2017-1-29 23:55:27 | Show all posts |Read mode

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Hi!
So the problem is i can't charge the phone, here's what happend:
I bought two microUSB cables from aliexpress, both of them didn't work from the begining. When i connected them to a charger, powerbank or even laptop, the battery didnt charge at all. One time the phone turned off completly, i couldn't turn it on, so i had to open it to disconnect the battery from motherboard, which helped! after that i could turn it on. So after a while i connected my older USB cable to charge it, all was good till i realised the procentage don't go up even if the battery says "charging".
I installed app called Amperie, to check whats the mA while im connected to the charger.
The "max USB curr" showed nothing, but usage showed +1500mA so it looked like its charging, but not!

Now i can't turn the phone on cause the battery is discharged completly
So my question is what can be damaged? Battery? motherboard? or the USB board? any sugesions?

p.s. Be really carefull with BlitzWolf cables!

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Post time 2017-3-2 16:34:20 | Show all posts
I'm having exactly the same issue with my daughters phone. Did you be able to found the problem?

thanks.

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 Author| Post time 2017-3-17 04:48:34 | Show all posts
i replaced battery and it DIDN'T help
now im waiting for USB charging board, maybe replacing it will solve the problem.
if not then the motherboard must be broken, and this is too expensive to replace.

soon i will let you know if it helped

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 Author| Post time 2017-3-29 16:53:50 | Show all posts
So after replace the battery and USB charging board my conclusion is that the motherboard is dead 99%.
Now after some time the phone doesnt even turn on and has no reaction on charger
New motherboard is like 45usd, which is completly unprofitable

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Post time 2017-8-12 02:24:36 | Show all posts
Hi!
I have the same problem. Unfortunately my Ulefone Metal has only 9 months.
Can you put the link in here?
Thank you!
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