Please select To the mobile version | Continue to access the desktop computer version

ulefone Official Forum

Search
Author: Caroline

[Consulting] Frequently asked questions

 Close [Copy link]

4

Threads

103

Posts

3743

Credits

Super moderator

GOOD

Rank: 8Rank: 8

Credits
3743

1K Forum Membersulefone TeamManagement Teamulefone Be Touch 2ulefone Be Touch 3ulefone U007ulefone Parisulefone Powerulefone Viennaulefone Metalulefone Futureulefone Youtube Followerulefone Twitter Followerulefone FB Followerulefone Fan from China

 Author| Post time 2016-11-5 18:20:02 | Show all posts
16.How do I locate my IMEI number?

Please input: *#06#  on dialing interface.

4

Threads

103

Posts

3743

Credits

Super moderator

GOOD

Rank: 8Rank: 8

Credits
3743

1K Forum Membersulefone TeamManagement Teamulefone Be Touch 2ulefone Be Touch 3ulefone U007ulefone Parisulefone Powerulefone Viennaulefone Metalulefone Futureulefone Youtube Followerulefone Twitter Followerulefone FB Followerulefone Fan from China

 Author| Post time 2016-11-5 18:20:33 | Show all posts
17.People cannot hear me during calls
Please make sure that your main microphone is not blocked by dust particles.
Confirm whether your device’s software is up-to-date.
If you have the same issue with third-party applications, try using another SIM card.


4

Threads

103

Posts

3743

Credits

Super moderator

GOOD

Rank: 8Rank: 8

Credits
3743

1K Forum Membersulefone TeamManagement Teamulefone Be Touch 2ulefone Be Touch 3ulefone U007ulefone Parisulefone Powerulefone Viennaulefone Metalulefone Futureulefone Youtube Followerulefone Twitter Followerulefone FB Followerulefone Fan from China

 Author| Post time 2016-11-5 18:20:48 | Show all posts
18.My device experiences random reboots


Confirm whether the issue is related with a specific application. If you are experiencing problems with a single app, uninstall and reinstall that app.
Make sure that your device is up-to-date. If the issue persists, please back up your device and perform a hard reset.

4

Threads

103

Posts

3743

Credits

Super moderator

GOOD

Rank: 8Rank: 8

Credits
3743

1K Forum Membersulefone TeamManagement Teamulefone Be Touch 2ulefone Be Touch 3ulefone U007ulefone Parisulefone Powerulefone Viennaulefone Metalulefone Futureulefone Youtube Followerulefone Twitter Followerulefone FB Followerulefone Fan from China

 Author| Post time 2016-11-5 18:21:32 | Show all posts
19.How do I backup data before remote sessions?

You may sync your Google account to backup Apps data, wifi settings, pictures and contacts. Also, be sure to have "auto sync" and "backup data" enabled in your settings. For music, video or other files please copy the files to either a computer or a hard drive via the USB cable.

4

Threads

103

Posts

3743

Credits

Super moderator

GOOD

Rank: 8Rank: 8

Credits
3743

1K Forum Membersulefone TeamManagement Teamulefone Be Touch 2ulefone Be Touch 3ulefone U007ulefone Parisulefone Powerulefone Viennaulefone Metalulefone Futureulefone Youtube Followerulefone Twitter Followerulefone FB Followerulefone Fan from China

 Author| Post time 2016-11-5 18:21:56 | Show all posts
20.Is it normal for my device to overheat while watching movies or playing games?

Device may produce varying levels of heat depending on usage.
We have seen temperatures soar while running games and third party applications running in the background. However, we assure you that our devices and hardware have been tested for quality; so rest assured friends, there is nothing to worry about.
Please contact customer support if you have any questions or need help.
You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list