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[Consulting] Ulefone Armor not switching on

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Post time 2017-5-4 18:57:33 | Show all posts |Read mode

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Help! Less than a day after I received my new phone, it switch off while I was talking on the phone and since then I don't manage to switch it on again.
I tried recharging it overnight and connecting it to my laptop but nothing happens. I can only hear some small electronics noises when I plug the phone to recharge it or try to switch it on (like micro-processor noise) but the screen remains black.
Also is there a LED indicating that the phone is charging? I don't see anything.
What should I do? Thanks for your help.

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Post time 2017-5-4 19:08:19 | Show all posts
Edited by knoedelfan at 2017-5-4 19:27

Hallo
There isn´t any LED-Notifikation!
Open your Phone and press the little silver-button between SD-Card-Slot and SIM-Card-Slot. Press it with a wooden toothpick or another not to sharp round tip 10 Secondes! Read your Manual! There is a picture you can see this Reset-Button! Hope, our phone starts again!
If not, tries to press the Power-Button 60 Secondes. Use your Fingernail and press the center of the Power-Button.... so you can feel the Click much more better.

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 Author| Post time 2017-5-18 16:29:35 | Show all posts
Hi,

thank you for the advice. I have tried reseting the phone, tried pressing the switch button 60 s and also tried pressing the reset and the switch button simultaneously but nothing happens. The only thing is a small electronics noise (micocontroller or so) when charging the phone... Any idea?

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Post time 2017-5-18 17:54:51 | Show all posts
Not good! Warranty! Sent your Device to Ulefone!
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