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[Discussion] Ulefone Armor: question related to update

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Post time 2017-5-5 21:01:06 | Show all posts |Read mode

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Hello,

I recently bought an uleFone Armor that comes with the version 1.0.7_20170317. I've already seen in the foruns some threads about the release of a new update (V 1.0.9, if I'm not mistaken). I'm also aware that some of you are having trouble updating to the new version. I've already tried to update via the system update option within the phone, but it says that I already have the newest version, when that's not the case. So I want to ask if you guys know if it is possible to just wait and continue to try to update via the normal way, or should I flash the phone?
And one more thing, how can I contact the ulefone staff about this issue? I'm a little bit confused with the contacts that they provide on their website.

Thanks in advance!


the version of my phone

the version of my phone

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Post time 2017-5-6 00:50:35 | Show all posts
Edited by knoedelfan at 2017-5-6 01:17

Your Version is the newest for your Phone! There are two different Firmware-Versions. Yours is Version 1!
You don´t get this OTA-Update 1.9.0, because this was only for Phones with Firmware V1.0.6_20161209 means Version 2!

The different between both Versions is this: Different Hardware especially the Sensors had change during production sequence.
So..... different Hardware needs different Firmware (ROM) Versions!!

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 Author| Post time 2017-5-6 03:58:53 | Show all posts
knoedelfan replied at 2017-5-6 00:50
Your Version is the newest for your Phone! There are two different Firmware-Versions. Yours is Versi ...

Thank you very much, that was very helpful!

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Post time 2017-5-6 16:36:16 From the mobile phone | Show all posts
How to update to latest version?
Screenshot_20170506-113503.png

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Thanksgiving Day

Post time 2017-5-6 18:23:08 | Show all posts
Hello everybody, Ulefone support wrote me today and told me they released a new OTA update.
I can't see it because I did a full flash update and then the old OTA update.
Check it please and tell me if it works
Have fun

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 Author| Post time 2017-5-6 21:40:14 | Show all posts
daggett replied at 2017-5-6 16:36
How to update to latest version?

Yes, that's the normal way. I've tried a couple of times but nothing. But knoedelfan explained why!

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 Author| Post time 2017-5-6 22:44:39 | Show all posts
andrea.ditaddeo replied at 2017-5-6 18:23
Hello everybody, Ulefone support wrote me today and told me they released a new OTA update.
I can't  ...

Hello. Already tried, but still nothing.
Btw, how did you contact them? I find the contacts on their website very confusing.
Thank you!

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Thanksgiving Day

Post time 2017-5-8 03:02:41 | Show all posts
jccsantos replied at 2017-5-6 15:44
Hello. Already tried, but still nothing.
Btw, how did you contact them? I find the contacts on th ...

service@ulefone.com

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 Author| Post time 2017-5-8 08:22:05 | Show all posts

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Post time 2017-5-15 16:12:28 | Show all posts
Edited by knoedelfan at 2017-5-15 16:16

One German User tells us, that the new Update 1.0.6 --> 1.0.9 is now available and can install without troubles!

https://www.android-hilfe.de/the ... age-2#post-10468556

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