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[Discussion] Metal Problems with battery

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Post time 2017-7-17 20:28:49 | Show all posts |Read mode

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Hi,In january i have bought this smartphone, the Ulefone Metal.
Unfortunately, 2 months later my smartphone has fallen in water and it's impossible to open. This accident has damaged the screen of my smartphone.
Now, 5 months later, when my smartphone arrives at 40% of battery, it turns off instantly. When i try to reboot the smartphone i see that the battery level is the same(40%) and it turns off again.
So now i'm asking you, the problem of the battery is tied to the accident or is a problem that i can fix?
I have sent this mail to the ulefone support one week ago and they didn't answer me yet.
P.S.: Do you know how to open the smartphone?
Sorry for bad english

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